Last updated January 27, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange (except when an item states that is FINAL SALE). Made Alive Goods products are final sale, and cannot be returned or exchanged. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the delivery date. All returned items must be in new, unused and unwashed condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a free return label.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service e-mail below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: